1.Please make sure to print the e-ticket. A copy of the ticket will also be sent to your email.
For official receipts, please request from our personnel on board.
2. Vessel boarding will be closed 30 minutes before departure time; those who cannot check-in 30 minutes before departure will be refused boarding. Thus, passengers are advised to be at the terminal at least an hour before the indicated departure time to avoid inconvenience.
3. Passengers listed on this itinerary should present a valid ID is required upon check-in. Failure to do so may be refused of entry.
4. List of Valid IDs: Government issued IDs (SSS, GSIS, Voter’s, Postal, Driver’s license, PRC, OSCA, etc) Company ID or Student ID (must have the signature/stamp for the current school term.)
Children/Minor passengers must be accompanied by an Adult.
5. Refund/Rebooking Request: For refund and/or rebooking request, please email at [email protected] stating your current itinerary details
6. Refund Surcharges: Before departure (10%) After departure (20%)
7. Rebooking/Revalidation Surcharges: Before departure (10%) After Departure (20%)