Listed below are the major conditions under which this ticket is issued. The whole text of the ticket conditions are posted at prominent areas in the terminal as well as on the vessel.
- The payment of the fare and acceptance of this ticket by the Passenger shall be considered as an acceptance by the Passenger of all conditions including those printed on this ticket, and those posted at the terminals and other prominent areas.
- The Passenger agrees to abide by the Carrier’s rules and regulations for the maintenance of order and cleanliness on board the ship. The Carrier is not liable for any loss or damage suffered by the Passenger through the Passenger’s failure to comply with the law, regulations, orders, demands and travel rules of the Carrier, and/or of competent public authority.
- The Carrier shall not be responsible for the death or injury which could have been avoided or minimized by alerting or notifying the ship’s crew or ship security personnel at the earliest opportunity.
- It is agreed that neither the Carrier nor the ship is responsible for any loss of any valuables of the Passenger.
- Carrier’s liability for baggage, and/or bulk cargo is limited to Php100 per passenger unless the passenger has declared a higher value, and paid the supplementary tariff thereof.
- If value of the rolling cargo is not declared, carrier’s maximum liability for total lost and/or damage to vehicle/rolling cargo attributable to the fault of the carrier during transport is Php10,000. Carrier shall not be liable for vehicle damage/lost due to negligence or fault of the shipper or representative, force majeure, and other causes under the law. Carrier is liable for the value of the rolling cargo only if value is declared prior to shipment, and valuation charge thereof paid in cash.
- Neither the ship and the Carrier will be liable or responsible in any way whatsoever for any loss of, damage, or delay to the property of, nor for injury to or death of any Passenger or person who has not paid the fare for the passenger ticket, and/or the tariff for the baggage/bulk cargo.
- Carrier is not liable to passengers for events which could not be foreseen or which, though foreseen, were inevitable such as acts of God, force majeure, natural calamities, orders of competent public authority, act of public enemy, act or omission of shipper or owner of the goods, and other events beyond the Control of the Carrier, its officers, crew, agents, and employees. All claims for passenger injuries, death, and other liabilities must be filed in writing to the Carrier within 30 days from disembarkation of passenger or when vessel arrives at the port of destination, whichever is earlier; and a suit on such claim is instituted within ninety (90) days thereof. All claims for loss, damage, or deterioration of baggages/bulk cargoes/rolling cargoes must be filed in writing within 24 hours from receipt, and a suit on such claims is instituted within 60 days from accrual of right of cause of action. The carrier shall have no liability whatsoever if the passenger fails to file the written claims within the period stated above. In case of abandonment of vessel, the “no vessel, no liability” rule shall apply.
- The Carrier shall not be responsible for the Passenger’s subsistence, and/or for any damages for lost time due to vessel delay/trip cancellation.
- In case the trip cannot be completed for any reason whatsoever, The Carrier shall have the right to either a.) carry the Passenger to the nearest convenient port by other reasonable means possible at the expertise of the Carrier: or b.) to cancel the trip, refunding to the said passenger the amount of fare paid.
- Ticket is only valid for the voyage indicated. This ticket is automatically cancelled if not used on the date indicated and refund/reissuance will be made only upon presentation of the original Ticket within 6 months from issuance of the original ticket. Ticket for refund is only valid for thirty (30) days from the date of issuance, and only for the same voyage indicated in the original ticket.
- The Carrier reserves the right to refuse boarding of Passenger and/or loading of cargo that will pose a threat to security, order, and safety and health of passengers on board the vessel, and/or of the rejected Passenger himself/herself. Carrier reserves the right to refuse live plants, and/or animals for carriage.
- The sailing schedule of the trip is subject to change.
- Refund of ticket made is to be collected of 20% surcharge, and should be made from the same office who issued the ticket. Refund of ticket purchased through third-party agents must be made through them.
- Rebooking of ticket is to be collected of 20% rebooking fee and is valid for thirty (30) days from the date of issuance.
- Cancellation of ticket is to be collected of 20% cancellation fee.
- All suits arising from this contract shall be filed in the proper courts in Cebu City, Cebu to the exclusion of all other courts.